Business and Soft Skills-BASS

Business and Soft Skills-BASS

All of the  courses will now be put into an event management calendar with EVENTBRITE. 

This will take some time , and we will be offering 4 Workshops per month from June 2020, onwards

Please indicate the courses on our contact form below, for which you have a preference.

The first 10 people to respond will get 3 WORKSHOPS FOR FREE.

Please send us a contact form to participate.

CONTACT FORM

Dr M J Freestone Founder.

Course Structure

In each BASS Soft Skills Workshop you will find the following elements:

  • A graphic  cover  page  summarizing the Workshop content
  • Textbook information  and  activities broken down by session. The first session always includes a Workshop overview, learning objectives, pre-assignment, and pre-Workshop assessment.
  • At the end of the sessions, a personal action plan is provided to help students apply what they have learned.
  • Next, a Workshop summary is provided.
  • A recommended reading list is also included in case students want to do further studying after the course
  • A post-Workshop assessment wraps up the course.

 

Business and Soft Skills-BASS

Learning Paths

 Administrative Essentials Courses 

Designed For: This pack is designed for administrative professionals.

Courses In This Pack

  • Meeting Management – The Art of Making Meetings Work
  • Skills for the Administrative Assistant
  • The Minute Taker’s Workshop

 

Business Planning Courses 

 

Designed For

This pack is designed for business owners and executives. Courses focus on creating plans for various aspects of the business at different stages of its growth.

Courses In This Pack

These courses can be taken in any order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  • Balanced Scorecard Basics
  • Basic Business Management – Boot Camp for Business Owners
  • Budgets and Managing Money
  • Business Succession Planning – Developing and Maintaining a Succession Plan
  • Crisis Management
  • Logistics and Supply Chain Management
  • Risk Management
  • Strategic Planning

Business and Soft Skills-BASS

Career Development Courses   

 Designed For

The courses in this pack cover basic skills that will help students develop personal mastery and create a professional image.

Recommended Training Order

These courses should be taken in the following order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  1. Research Skills
  2. Business Writing That Works
  3. Advanced Writing Skills
  4. Writing Reports and Proposals

Supplemental Courses

These courses focus on additional, specific training areas. They can be taken in any order and do not require the writing courses listed above.

  • Building Your Self Esteem and Assertiveness Skills
  • Business Etiquette – Gaining That Extra Edge
  • Getting Stuff Done – Personal Development Boot Camp
  • Goal Setting
  • Personal Brand – Maximizing Personal Impact
  • Self–Leadership
  • Time Management – Get Organized for Peak Performance
  • Working Smarter – Using Technology to Your Advantage

Communications Courses 

 

Designed For

Thispack is designed for students who want to improve their communication skills.

Recommended Training Order

hese courses should be taken in the following order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  1. Active Listening
  2. Communication Strategies
  3. Introduction to Neuro Linguistic Programming (Optional)
  4. NLP Tools for Real Life (Optional)

Supplemental Courses

These courses focus on additional, specific training areas. They can be taken in any order after the first two recommended courses listed above have been completed.

 

Conflict Resolution Courses   

 Designed For

This pack is designed for students who want to improve their conflict resolution skills.

Courses In This Pack

These courses can be taken in any order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  • Conflict Resolution – Dealing With Difficult People
  • Conflict Resolution – Getting Along In The Workplace
  • Employee Dispute Resolution – Mediation through Peer Review
  • Managing Difficult Conversations

Business and Soft Skills-BASS

Customer Service Courses 

 

Designed For

This pack is designed for customer service professionals and managers.

Courses In This Pack

These courses can be taken in any order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  • Call Center Training – Sales and Customer Service Training for Call Center Agents
  • Customer Service Training – Critical Elements of Customer Service
  • Customer Service Training – Managing Customer Service
  • Telemarketing – Using the Telephone as a Sales Tool

Entrepreneurship and 

Small Business Courses

 

Designed For

This pack is designed for entrepreneurs and small business owners.

Recommended Training Order

These courses should be taken in the following order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  1. Business Leadership: Becoming Management Material
  2. Coaching: A Leadership Skill
  3. Core Negotiation Skills.

Supplemental Courses

These courses focus on additional, specific training areas. They can be taken in any order after the recommended courses listed above have been completed.

  • Communications  for   Small  Business  Owners:
  • Communication Strategies
  • Crisis Management.
  • Marketing for small business
  • Writing a Business Plan

 

Emotional Intelligence Courses 

 

Designed For

This pack is designed for students who want to learn how to develop an understanding of emotions.

Courses In This Pack

These courses can be taken in any order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  • Anger Management – Understanding Anger
  • Emotional Intelligence
  • Managing Pressure and Maintaining Balance
  • Stress Management

 

Finance Courses 

 

Designed For

This pack is designed for students who want to learn more about business finances.

Recommended Training Order

These courses should be taken in the following order. Click each course title to view a course overview, learning objectives, and a detailed outline.

  1. Accounting Skills for New Supervisors
  2. Budgets and Managing Money
Business and Soft Skills-BASS

Human Resources Courses 

 

Designed For

This pack is designed for human resource professionals, as well as managers who want to learn more about human resource functions.

Courses In This Pack

These courses can be taken in any order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  • Anger Management – Understanding Anger
  • Bullying in the Workplace
  • Business Ethics for the Office
  • Business Etiquette – Gaining That Extra Edge
  • Change Management – Change and How to Deal With It
  • Creating a Top–Notch Talent Management Program
  • Creating a Workplace Wellness Program
  • Disability Awareness – Working with People with Disabilities
  • Diversity Training – Celebrating Diversity in the Workplace
  • Employee Accountability
  • Generation Gap – Closing the Generation Gap in the Workplace
  • Human Resources Training – HR for the Non–HR Manager
  • Onboarding – The Essential Rules for a Successful Onboarding Program
  • Performance Management – Managing Employee Performance
  • Stress Management
  • Tough Topics – Talking to Employees about Personal Hygiene
  • Workplace Harassment – What It Is and What To Do About It
  • Workplace Violence – How to Manage Anger and Violence in the Workplace

 

Leadership Courses

 Designed For

This pack is designed for students who want to develop their leadership skills. These courses focus on high-level leadership and personal development.

Recommended Training Order

These courses should be taken in the following order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  1. Leadership Skills for Supervisors – Communication, Coaching, and Conflict
  2. Business Leadership – Becoming Management Material

Supplemental Courses

These courses focus on additional, specific training areas. They can be taken in any order after the recommended courses listed above have been completed.

  • Coaching and Mentoring
  • Giving Effective Feedback
  • Goal Setting
  • Motivation Training – Motivating Your Workforce
  • Self–Leadership
Business and Soft Skills-BASS

Marketing Courses

 Designed For

This pack is designed to help marketing professionals develop their skills offline and online.

Recommended Training Order

These courses should be taken in the following order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  1. Marketing and Sales

Supplemental Courses

These courses focus on additional, specific training areas. They can be taken in any order after the recommended courses listed above have been completed.

  • Branding – Creating and Managing Your Corporate Brand
  • Communications for Small Business Owners

 

Meeting and Event Management Courses

 Designed For

This pack is designed for students who want to plan and run effective meetings and events.

Courses In This Pack

These courses can be taken in any order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  • Conference and Event Management
  • Meeting Management – The Art of Making Meetings Work

 

Negotiation Courses

 Designed For

This pack is designed for students who want to improve their negotiation skills.

Courses In This Pack

The course can be taken in any order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  • Negotiating for Results

 

Problem Solving Courses

 Designed For

This pack is designed to help students improve their problem solving skills using a variety of methods.

Recommended Training Order

These courses should be taken in the following order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  1. Problem Solving and Decision Making
  2. Critical Thinking

 

Business and Soft Skills-BASS

Project Management Courses

 Designed For

This pack is designed for students who want to improve their project management skills.

Recommended Training Order

These courses should be taken in the following order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  • Project Management Fundamentals
  • Intermediate Project Management
  • Advanced Project Management

Alternatively, students can take Project Management Training – Understanding Project Management. This course presents information from all three levels as one course package.

Supplemental Courses

These courses focus on additional, specific training areas. They can be taken in any order after completing the fundamental and intermediate-level courses listed above (or the complete package).

  • Change Management – Change and How to Deal With It
  • Risk Management

 

Public Speaking Courses

 Designed For

This pack is designed for students who want to improve their public speaking skills. Each course focuses on a different type of public speaking.

Courses In This Pack

These courses can be taken in any order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  • Conquering Your Fear of Speaking in Public
  • Dynamite Sales Presentations
  • Public Speaking – Presentation Survival School
  • Public Speaking – Speaking Under Pressure

 

Sales Training Courses

Designed For

This pack is designed for sales professionals who want to develop their skills.

Courses In This Pack

These courses can be taken in any order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  • Body Language – Reading Body Language as a Sales Tool
  • Building Relationships for Success in Sales
  • Call Center Training – Sales and Customer Service Training for Call Center Agents
  • CRM – An Introduction to Customer Relationship Management
  • Dynamite Sales Presentations
  • Negotiating for Results
  • Overcoming Objections to Nail the Sale
  • Prospecting for Leads Like a Pro
  • Selling Smarter
  • Telemarketing – Using the Telephone as a Sales Tool

Business and Soft Skills-BASS

Supervisory and Management Courses

 Designed For

This pack is designed for students who want to develop their supervisory and management skills. These courses focus on hands-on skills suitable for positions like line managers and shift supervisors.

Recommended Training Order

These courses should be taken in the following order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  1. The ABC’s of Supervising Others
  2. The Professional Supervisor

Supplemental Courses

These courses focus on additional, specific training areas. They can be taken in any order after the recommended courses listed above have been completed.

  • Conducting Effective Performance Reviews
  • Delegation – The Art of Delegating Effectively
  • Giving Effective Feedback
  • Human Resources Training – HR for the Non–HR Manager
  • Inventory Management – The Nuts and Bolts
  • Coaching a Leadership Skills for Supervisors – Communication, Coaching, and Conflict
  • Managing Difficult Conversations
  • Motivation Training – Motivating Your Workforce
  • Performance Management – Managing Employee Performance

 

Talent Management Courses

 Designed For

This pack is designed for human resource professionals. It focuses on talent management activities such as succession planning, hiring, onboarding and orientation, and performance management.

Courses In This Pack

These courses can be taken in any order.

  • Business Succession Planning – Developing and Maintaining a Succession Plan
  • Conducting Effective Performance Reviews
  • Creating a Top–Notch Talent Management Program
  • Giving Effective Feedback
  • Hiring for Success – Behavioral Interviewing Techniques
  • Onboarding – The Essential Rules for a Successful Onboarding Program
  • Orientation Handbook – Getting Employees Off to a Good Start
  • Performance Management – Managing Employee Performance

 

Team Building Courses

 Designed For

This pack is designed for managers and leaders who want to improve their skills at building, developing, and managing teams.

Recommended Training Order

These courses should be taken in the following order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  1. Building Better Teams
  2. Team Building – Developing High Performance Teams

Supplemental Courses

These courses focus on additional, specific training areas. They can be taken in any order after the recommended courses listed above have been completed.

  • Coaching and Mentoring
  • Conflict Resolution – Getting Along In The Workplace
  • Leadership Skills for Supervisors –

 

Business and Soft Skills-BASS

Train-the-Trainer Courses

 Designed For

This pack is designed for students who want to learn how to become a workplace trainer. It is also suitable for trainers who want to build on their existing skills.

Recommended Training Order

These courses should be taken in the following order..

  1. Survival Skills for the New Trainer
  2. The Practical Trainer
  3. Advanced Skills for the Practical Trainer

Supplemental Courses

These courses focus on additional, specific training areas. They can be taken in any order after the recommended courses listed above have been completed, or if students have equivalent knowledge.

  • Developing Your Training Program
  • Facilitation Skills
  • Using Activities to Make Training Fun

Workplace Safety Courses

 Designed For

This pack is designed for human resource professionals and managers who want to learn how to develop a safer workplace.

Courses In This Pack

These courses can be taken in any order.

Information such as course outline and other information can be obtained from us by sending us a Contact form

  • Bullying in the Workplace
  • Safety in the Workplace
  • Workplace Ergonomics – Injury Prevention Through Ergonomics
  • Workplace Harassment – What It Is and What To Do About It
  • Workplace Violence – How to Manage Anger and Violence in the Workplace

 

Business and Soft Skills-BASS

Writing Courses

 Designed For

This pack is suitable for students who want to improve their writing skills. Courses are also provided on writing specific types of documents.

Recommended Training Order

These courses should be taken in the following order.

  1. Business Writing That Works
  2. Advanced Writing Skills

Supplemental Courses

The course focus on additional, specific training  areas. They can be taken in any order after the recommended courses listed above have been completed.

  • Writing Reports and Proposals.

Business and Soft Skills-BASS

 

All of the  above courses will now be put into an event management calendar with EVENTBRITE.

Please indicate the courses on our contact form below, for which you have a prefernce.

The first 10 people to respond will get 3 WORKSHOPS FOR FREE.

Please send us a contact form to participate.

CONTACT FORM

Dr M J Freestone Founder.